CareLinkâ„¢ Personal Software
CareLink Personal software is secure, online therapy management software that gives you superior insight on patterns and problems that meter software and logbooks cannot uncover alone. You can download your pump at home or anywhere that you have internet access.

 
CareLink Personal software helps you:
Carelink report
  • Have greater control by understanding the effects of insulin, carbohydrates, and exercise on your glucose levels
  • Easily identify patterns and problems so that you can effectively maximize your therapy
  • Work remotely with your healthcare provider by sending your reports to them 
  • Get a fuller picture with continuous glucose monitoring data


Understanding the effects of insulin doses, eating habits, exercise routines and medication on your own personal glucose levels is the key to improving your diabetes control. You can easily see this cause-and-effect relationship in charts, graphs and tables to better identify patterns and problems. This can help you to figure out the root cause of low and high blood glucose levels at particular times.

 

Share your data with your clinic
CareLinkâ„¢ is a unique platform that allows you to download and view your data and reports at home and in clinic. The software also allows you to share your data with your healthcare professional to help you in your therapy management decisions. You can either email reports as a pdf file. Or, if your clinic uses the CareLinkâ„¢ Pro software, your healthcare professional can access your downloaded data virtually from their clinic. Find out more about CareLinkâ„¢ Pro12 therapy management software here. (NB. CareLinkâ„¢ Pro is only available to healthcare professionals).

 
What you need to get started
In order to use CareLinkâ„¢ Personal software, you need:
  • Access to a computer running Windows® 98SE, ME, 2000, XP, or Vista
  • A reliable Internet connection 
  • Microsoft® Internet Explorer version 5.5 (SP2) or higher
  • Adobe® Readerâ„¢ version 5.0 or higher
  • A CareLinkâ„¢ USB connectivity device (provided with your pump)
  • A Blood Glucose Monitor, with an appropriate cable if you would like to download this into CareLink Personal as well. (Please note that you will need to ask your meter manufacturer for this cable)

How to Get Started!
1. Register on the CareLinkâ„¢ Personal website: http://carelink.medtronicdiabetes.com13.
2. Follow the steps on the website to download your pump
(Please remember not to connect your CareLink USB until the website tells you to!)

Step-by-step instructions are available in the Getting Started Guide14.

 
Help is always available
If you need help with CareLinkâ„¢ Personal software, simply click on the Help link at the top of any CareLinkâ„¢ Personal screen. In addition to a full-length users guide, there is a glossary to help you with unfamiliar terms. You also have the option of contacting our 24-hour Technical Support line on 01923 205167.

 
Protecting your privacy and security
At Medtronic Diabetes, we care about the security of your personal information. CareLinkâ„¢ Personal software complies with the strictest privacy regulations in the world, including HIPAA guidelines. The system also uses Secure Sockets Layer (SSL), a data encryption technology, which ensures that data is unreadable during the transfer.

Storing data in CareLink Personal software is often safer than storing it on a home computer system that is connected to the Internet. We use a three-tier architecture that puts the data behind three separate firewalls.