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CareLink™ Personal - Greater insights for better diabetes management

CareLink Personal is the name of our therapy management software, designed to help you gain better insights into your diabetes so you and your healthcare team can make more informed decisions about your therapy.


  • Find out how CareLink™ can help you manage your diabetes

CareLink Personal Software

CareLink Personal is free, web-based software is designed for patients. Our secure, online therapy management software enables you to download information from your compatible blood glucose meter, Medtronic pump or Guardian Connect™  standalone CGM system and turn this data into insightful reports, allowing you to track patterns of your diabetes and therapy. 
Designed for collaboration, CareLink  Personal enables you to share your data with your diabetes healthcare team.  Save time in clinic by uploading your data at home before meeting with your diabetes healthcare team.  CareLink™  Personal  allows you provide access to your data and reports to your diabetes healthcare team, saving you time in clinic and allowing you to better collaborate with your diabetes healthcare when making any changes to your therapy plan.  


  • To have greater control
    A clinical study has shown that people using CareLink Personal software had improved control (HbA1c) when compared to people using insulin pump therapy without CareLink Personal software1. Investigators thought that this was because of “increased contact through the internet with their diabetes care providers”.
  • To more easily identify patterns and problems
    Easy to read reports can help you understand the effects of insulin, carbohydrates and exercise on your glucose levels.
  • Work remotely with your diabetes healthcare team
    Between visits, your healthcare team may review your information remotely to make more accurate therapy adjustments when needed.
  • To get the most from one piece of software
    CareLink can download a large range of common blood glucose (BG) meters. Entering these into the pump (using the Bolus Wizard ) allows you to download your BG readings through the pump all in one.
  • Get the full picture
    Using the continuous glucose monitoring (CGM) function of your insulin pump allows you to see a full picture of your glucose trends, insulin usage, BG readings, exercise etc. all in one place – without the need for log books.

Understanding the effects of insulin doses, eating habits, exercise routines and medication on your own personal glucose levels is key to improving your diabetes control. Information is presented in simple charts, graphs and tables to help you identify patterns and problems. This can help you and your health care professional to work out the root cause of low and high blood glucose levels at particular times.


CareLink™ Personal software makes it easier to track your blood glucose and sensor glucose levels, and to compare any changes with your daily activities and meals. The clear, simple reports and report bundles contain charts, graphs and tables to show you these changes graphically and provide actual numeric values.  Bundles of reports are now available to guide you in selecting valuable reports for your specific needs.  The below provides an overview of the reports dashboard.  The list of report types that you can see may vary depending on the device(s) you have uploaded, but the descriptions below give you an overview of the different kinds of reports that you can choose from.

CareLink Reports

1) Reporting Period
You may select a relative reporting period starting from the current day and going back to the desired duration. You may also select "Custom" and specify a specific start and end date.

2) Suggested Report Bundles For Different Use Cases
Report bundles are now available to provide you the most suitable reports for your specific needs.

3) Single Reports 
In addition to the package of reports advised for your needs, you are also able to select specific single reports.

4) Original Reports 
To access the original CareLink™ Personal reports*, you may click on the hyperlink at the bottom of the Reports Page.

> Click here to view our Carelink™ Reports Guide


  1. Register on the CareLink Personal website: https://carelink.minimed.eu
  2. "Sign in" using your username and password or select "Sign up" and follow the instructions to create your CareLink Account

Protecting your privacy and security

At Medtronic Diabetes, we care about the security of your personal information.   In order to access CareLink you will need to provide some consent (some of which is required to access the system, other consent is optional.  Click here for further information).  CareLink™ Personal software complies with the strictest privacy regulations in the world, including Health Insurance Portability and Accountability Act (HIPAA) guidelines and General Data Protection Act (GDPR) Guidelines. The system also uses Secure Sockets Layer (SSL), a data encryption technology, which ensures that data is unreadable during the transfer.  Storing data in CareLink™ Personal software is often safer than storing it on a home computer system that is connected to the Internet. We use a three-tier architecture that puts the data behind three separate firewalls.


To get started with CareLink Personal you will need:

  • Access to a computer with a reliable internet connection systems running the following system: Windows 7, Windows 8/8.1 Desktop, Windows 10, Mac OS X 10.12/10.13 / 10.13 High Sierra
  • Internet Explorer 10/11 Desktop (Windows), Safari 10/11 (Mac OS X), Firefox 38.  Please Note: Browsers such as Edge, Chrome, and regular Firefox version 52 and above (not Extended Support Release) have Java plug-in restrictions that will prevent uploads of your devices if using the Java upload method.  We recommend using the CareLink Uploader method for uploading your device data to CareLink Personal
  • Adobe® Reader version 5.0 or higher
  • A CareLink USB connectivity device (white USB or CONTOUR NEXT LINK if you use a MiniMed Veo insulin pump or black USB or CONTOUR NEXT LINK 2.4 if you use a MiniMed  640G insulin pump)
  • A blood glucose monitor (with an appropriate cable if you would like to download this into CareLink Personal separately. You will need to ask your meter manufacturer for this cable)
  • Install the CareLink Uploader to enable you to upload your device without the need for Java

Click here to discover how to install the CareLink™ Uploader and how to upload data from your insulin pump or meter

1. Corriveau EA, Durso PJ, Kaufman ED, Skipper BJ, Laskaratos LA, Heintsman KB. Effect of Carelink, an Internet-based insulin pump monitoring system, on glycaemic control in rural and urban children with Type 1 diabetes mellitus. Pediatric Diabets. 2008;9(4, pt 2):360-366.


The content and all information provided on this website is for your informational use only and is not intended to be a substitute for professional medical advice, diagnosis or treatment in any manner. The patient stories provided are experiences specific to a particular patient. Responses to a treatment may vary from patient to patient. Always talk with your physician about diagnosis and treatment information and ensure that you understand and carefully follow that information.

© 2016 Medtronic International Trading Sarl™. All Rights Reserved. No part of this website may be reproduced or utilized in any form or by any means without permission from Medtronic International Trading Sarl. MiniMed, Bolus Wizard, SMARTGUARD, Guardian, Enlite and CareLink are trademarks of Medtronic, Inc. and its subsidiaries. CONTOUR is a trademark of Ascensia Diabetes Care.