Customer Support

Our customer support section aims to offer whatever you're looking for with regards to your diabetes management needs.
Please click on one of the topics below where you will find answers to many frequently asked questions.

 

PUMPS
Frequently asked questions about your Medtronic insulin pump
CARELINK
Creating a CareLink account, uploading your data and reading your reports
BLOOD GLUCOSE METERS
Taking a proper blood glucose test, strips, batteries, Ascensia Diabetes Care customer support
INFUSION SETS
Choosing and changing your infusion set and troubleshooting tips
CGM & SENSORS
Linking your transmitter, changing your sensor, calibration, and troubleshooting tips
INSERTION SITE MANAGEMENT
Selecting an infusion set and sensor site, rotating your site, and taping methods
ACCESSORIES
Our new accessories allowing you to wear your pump whatever lifestyle you lead
EDUCATION
Educational support options from videos, user guides, to brochures, myLearning and events
LIFESTYLE
Fitting in your pump with your lifestyle, including, traveling and sick day management
ORDERING & BILLING
Ordering and billing frequently asked questions

MiniMed Care Customer Support

Click here to find answers to many frequently asked questions.

 

Can't find what you are looking for?

CONTACT US ONLINE or call our 24/7 helpline.

 

01923 205167

 

The content and all information provided on this website is for your informational use only and is not intended to be a substitute for professional medical advice, diagnosis or treatment in any manner. The patient stories provided are experiences specific to a particular patient. Responses to a treatment may vary from patient to patient. Always talk with your physician about diagnosis and treatment information and ensure that you understand and carefully follow that information.

© 2016 Medtronic International Trading Sarl™. All Rights Reserved. No part of this website may be reproduced or utilized in any form or by any means without permission from Medtronic International Trading Sarl. MiniMed, Bolus Wizard, SMARTGUARD, Guardian, Enlite and CareLink are trademarks of Medtronic, Inc. and its subsidiaries. CONTOUR is a trademark of Ascensia Diabetes Care.